Print View

Your printed page will look something like this.

Technical Customer Project Administrator

Current Open Positions

NPI Engineering Technician       Sr. NPI Engineer  


Technical Customer Project Administrator                     


Position Overview 

Works with customers and the various internal groups: Sales, Manufacturing, Engineering and R&D to facilitate various aspects of technical projects while providing service that exceeds the expectations of both.


CPA Administrative Responsibilities

  • Builds and maintains customer relationships
  • Interacts with customers by phone, email or in person
  • Receives and processes orders for products and services supplied by the company
  • Prepares documents and reports of business transactions in accordance with company and ISO procedures.
  • Determine credit terms, and prepares sales orders for orders received. 
  • Works with Production, Procurement, and Planning as needed to estimate date of delivery to customer
  • Prepares and tracks quotes, deliver quoted prices by working with Engineering Teams to evaluate quote request and customer needs
  • Generates preliminary and budgetary quotes along with detailed quote documentation
  • Researches and presents reports showing potential customers the cost benefit of purchasing company products and services


CPA Technical Responsibilities

  • Load Bill of Materials
  • Create and process ECN (Engineering Change Notice) TED (Temporary Engineering Deviations), JPC (Job Process Clarifications)
  • Assess potential application of SWE products or services and offers solutions that meet customer’s needs.
  • Works with Engineering or R&D to prepare quotes or aspects of quotes, provide technical support/assistance as needed to facilitate accurate completion using the VM. Some examples include:
  •      Researches components for quotes
  •      Creates drawing for Quotes (Corel and Solid Works)
  •      Work as engineering tech as needed to facilitate projects PCAs for tests or quotes
  •      Reviews customer specs and drawings and suggest applicable products or battery solution
  •      Verifies if existing designs will meet customer requirements and determine need for DOT testing
  • Provides technical advice to the CPAs & sales force to resolve product or service requests regarding engineering or technical issues
  • Provides technical training to clients as needed
  • communicates customer feedback for future product development


 Maintain SWE’s dedication to the Quality Policy.

Performs other duties as directed by the CMO


Preferred Qualifications

  • Bachelors Degree, preferably in a technical field and 2 years related work experience OR 5 years comparable experience.