Current Open Positions

NPI Engineering Technician       Sr. NPI Engineer  

       

Technical Customer Project Administrator                     

 

Position Overview 

Works with customers and the various internal groups: Sales, Manufacturing, Engineering and R&D to facilitate various aspects of technical projects while providing service that exceeds the expectations of both.

 

CPA Administrative Responsibilities

• Builds and maintains customer relationships
• Interacts with customers by phone, email or in person
• Receives and processes orders for products and services supplied by the company
• Prepares documents and reports of business transactions in accordance with company and ISO procedures.
• Determine credit terms, and prepares sales orders for orders received. 
• Works with Production, Procurement, and Planning as needed to estimate date of delivery to customer
• Prepares and tracks quotes, deliver quoted prices by working with Engineering Teams to evaluate quote request and customer needs
• Generates preliminary and budgetary quotes along with detailed quote documentation
• Researches and presents reports showing potential customers the cost benefit of purchasing company products and services

 

CPA Technical Responsibilities

• Load Bill of Materials
• Create and process ECN (Engineering Change Notice) TED (Temporary Engineering Deviations), JPC (Job Process Clarifications)
• Assess potential application of SWE products or services and offers solutions that meet customer’s needs.
• Works with Engineering or R&D to prepare quotes or aspects of quotes, provide technical support/assistance as needed to facilitate accurate completion using the VM. Some examples include:

•      Researches components for quotes
•      Creates drawing for Quotes (Corel and Solid Works)
•      Work as engineering tech as needed to facilitate projects PCAs for tests or quotes
•      Reviews customer specs and drawings and suggest applicable products or battery solution
•      Verifies if existing designs will meet customer requirements and determine need for DOT testing

• Provides technical advice to the CPAs & sales force to resolve product or service requests regarding engineering or technical issues
• Provides technical training to clients as needed
• communicates customer feedback for future product development

 

 Maintain SWE’s dedication to the Quality Policy.

Performs other duties as directed by the CMO

 

Preferred Qualifications

• Bachelors Degree, preferably in a technical field and 2 years related work experience OR 5 years comparable experience.

 

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