Current Open Positions

NPI Engineering Technician       Sr. NPI Engineer  

       

Technical Customer Project Administrator                     

 

Position Overview 

Works with customers and the various internal groups: Sales, Manufacturing, Engineering and R&D to facilitate various aspects of technical projects while providing service that exceeds the expectations of both.

 

CPA Administrative Responsibilities

  • Builds and maintains customer relationships
  • Interacts with customers by phone, email or in person
  • Receives and processes orders for products and services supplied by the company
  • Prepares documents and reports of business transactions in accordance with company and ISO procedures.
  • Determine credit terms, and prepares sales orders for orders received. 
  • Works with Production, Procurement, and Planning as needed to estimate date of delivery to customer
  • Prepares and tracks quotes, deliver quoted prices by working with Engineering Teams to evaluate quote request and customer needs
  • Generates preliminary and budgetary quotes along with detailed quote documentation
  • Researches and presents reports showing potential customers the cost benefit of purchasing company products and services

 

CPA Technical Responsibilities

  • Load Bill of Materials
  • Create and process ECN (Engineering Change Notice) TED (Temporary Engineering Deviations), JPC (Job Process Clarifications)
  • Assess potential application of SWE products or services and offers solutions that meet customer’s needs.
  • Works with Engineering or R&D to prepare quotes or aspects of quotes, provide technical support/assistance as needed to facilitate accurate completion using the VM. Some examples include:
  •      Researches components for quotes
  •      Creates drawing for Quotes (Corel and Solid Works)
  •      Work as engineering tech as needed to facilitate projects PCAs for tests or quotes
  •      Reviews customer specs and drawings and suggest applicable products or battery solution
  •      Verifies if existing designs will meet customer requirements and determine need for DOT testing
  • Provides technical advice to the CPAs & sales force to resolve product or service requests regarding engineering or technical issues
  • Provides technical training to clients as needed
  • communicates customer feedback for future product development

 

 Maintain SWE’s dedication to the Quality Policy.

Performs other duties as directed by the CMO

 

Preferred Qualifications

  • Bachelors Degree, preferably in a technical field and 2 years related work experience OR 5 years comparable experience.

 

APPLY NOW

 

 

Service

Quality

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IPC

 

Reliability

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